TTEC

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.

Startek

A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.

cpm international

CPM is a global sales outsourcing and brand experience agency. Our combined offering of field sales, contact centres, digital innovations, creative commerce, experiential and AI-powered data science delivers a complete solution across all channels. We work with brands and businesses that want to attract and retain customers. Working with the world’s most iconic brands, we deliver sales growth and optimal return on investment. Our unique Liquid methodology leverages Ai and real-time data to provide a multi-dimensional perspective of your customer base. Then we blend our data science, people and digital services into the perfect solution for your brand. But we couldn’t do it without our people. It’s our expert and empowered teams who bring the ideas to life and they do this with our core values at the heart = we care, we’re curious and we achieve together. Contact us to see how we can inspire you www.cpm-int.com or call +44 (0)20 3481 1020

Atento

We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels. We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises. Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.

MiraMed Ajuba - A Global Services Company

MiraMed Ajuba, formerly Ajuba Solutions, is a premier healthcare Business Process Management company that aims at supporting its clients by providing end to end Revenue Cycle Management services. In the repertoire of MiraMed Ajuba clientele are hospitals, physician groups, durable medical equipment companies and academic medical centers. MiraMed Ajuba is headquartered in Jackson, Michigan and has five offshore delivery centers, all located in Chennai, India. Highlights of any MiraMed Ajuba undertaking: 1.The deep domain expertise of 10000+ employees in India and over 13000 employees, the world over, trained and certified in US Healthcare 2. Automated work flow processes 3. Attractive offshore costs with onshore quality of delivery About MiraMed Global Services: MiraMed is a group of multinational companies, specific to the global healthcare sector. MiraMed Ajuba, along with all the organizations part of this global family, work in synergy and cohesively provide customizable solutions to healthcare providers the world over. For more information on locations, facilities, accolades and services, please visit: http://miramedajuba.com/.