TTEC

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.

cpm international

CPM is a global sales outsourcing and brand experience agency. Our combined offering of field sales, contact centres, digital innovations, creative commerce, experiential and AI-powered data science delivers a complete solution across all channels. We work with brands and businesses that want to attract and retain customers. Working with the world’s most iconic brands, we deliver sales growth and optimal return on investment. Our unique Liquid methodology leverages Ai and real-time data to provide a multi-dimensional perspective of your customer base. Then we blend our data science, people and digital services into the perfect solution for your brand. But we couldn’t do it without our people. It’s our expert and empowered teams who bring the ideas to life and they do this with our core values at the heart = we care, we’re curious and we achieve together. Contact us to see how we can inspire you www.cpm-int.com or call +44 (0)20 3481 1020

Atento

We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels. We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises. Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.

MiraMed Ajuba - A Global Services Company

MiraMed Ajuba, formerly Ajuba Solutions, is a premier healthcare Business Process Management company that aims at supporting its clients by providing end to end Revenue Cycle Management services. In the repertoire of MiraMed Ajuba clientele are hospitals, physician groups, durable medical equipment companies and academic medical centers. MiraMed Ajuba is headquartered in Jackson, Michigan and has five offshore delivery centers, all located in Chennai, India. Highlights of any MiraMed Ajuba undertaking: 1.The deep domain expertise of 10000+ employees in India and over 13000 employees, the world over, trained and certified in US Healthcare 2. Automated work flow processes 3. Attractive offshore costs with onshore quality of delivery About MiraMed Global Services: MiraMed is a group of multinational companies, specific to the global healthcare sector. MiraMed Ajuba, along with all the organizations part of this global family, work in synergy and cohesively provide customizable solutions to healthcare providers the world over. For more information on locations, facilities, accolades and services, please visit: http://miramedajuba.com/.

ICS Outsourcing

Incorporated in August 1994, ICS Outsourcing is Nigeria’s leading Human Resource and Business Support Solutions provider. Our services include Business Advisory, People Outsourcing, Recruitment Outsourcing, Learning and Development and Sales Outsourcing. Others are Background checks, Call-Centre Management Solutions, fleet management solutions. We also developed mobile applications such as Smoothride, SmoothTracker and SmoothRepairs, which meet the pay-as-you-go fleet management needs of some of our clients, tracking functionalities of moving assets and the facility management needs of our client respectively. We are in business to service the needs of our customers while helping them deliver value to their own customers; we make it our central business focus to search for and identify opportunities through which our customers can further deliver value to their customers, thereby improving their business outcomes There are over 200 large, medium and small businesses who presently enjoy the ICS advantage. These relationships are built on the reputation and trust that we always deliver world-class, gap-specific services in a professionally and ethically manner; our business is conducted with Agility, Creativity and Enthusiasm. In light of this, we won the Teein’s Award for the Most Enterprising Business Support Solutions Company of the year 2018, African Brand Leadership Merits Award for the Most Innovative Human Resource Outsourcing Company 2018, Jobberman’s Top 100 Companies to work for 2016 and many more.