Teena Schildknecht
Hays Travel
About
Travel Manager and Customer experience Manager
With a robust background in the travel and tourism industry, I bring a wealth of experience in sales and customer relations. My skills in negotiation, coupled with a deep understanding of leisure travel enable me to drive business growth and enhance customer satisfaction. I feel strongly about demonstrating a commitment to the well-being of my team. My expertise in listening and diffusing skills, alongside proven leadership and development capabilities, equips me to manage and inspire teams effectively.
Sales Expertise: Proven ability to achieve and exceed sales targets in the travel and tourism industry.
Leisure Travel: In-depth knowledge of leisure travel trends, destinations, and customer preferences.
Retail: Experience in managing retail operations within the travel sector also at a regional level
Trauma Care: Trained in trauma care to support staff welfare and create a supportive work environment.
Listening and Diffusing Skills: Effective in handling customer complaints and diffusing tense situations.
Leadership and Development: Strong leadership skills with a focus on team development and motivation.
Contact Information
Professional Email
****@****.com
Personal Email
****@****.com
Work Phone
(***) ***-***
Mobile
(***) ***-***
Local Location
Ayr, Scotland, United Kingdom
Industry
Retail
Designation
Hays Travel
Birthday
December 29
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