Susanna Gonnella
Founder and CEO
About
Entrepreneur, in 2008 I founded MyNoiLab (www.mynoilab.com) with the mission of enabling change in companies that aim to innovate by balancing profit and employee well-being, and in non-profit organizations whose challenge is to enhance the activities by making the actions concrete.
MyNoiLab is an ISO 9001 certified company for strategic and managerial consultancy services through individual and group coaching, training on relational skills, Mystery Audits. For over 10 years I've been working with some important clients at C-level with a quality-oriented business approach".
Since 2022 I have been a Councilor of the Milan-Monza-Lodi-Brianza Chamber of Commerce on behalf of ASSEPRIM, the National Federation of Professional Business Services, where I have been a member of the Board since 2015 with activities in the Market Research, Human Resources and Consulting Committees.
I launched Mystery Coaching®, (European brand registed), a consultancy model for organizational development based on two axes: 1) boosting the culture of performance measurement and monitoring of the quality of services, 2) and the growth of companies while maintaining the focus on people.
I am Head of Institutional Relations and Past President of the Mystery Auditing Italia Association (www.mysteryauditingitalia.org) which I helped found in 2015 with the aim to standardise Mystery auditing projects.
I used to be Scheme Referent and coordinator Mystery Auditor registered in the AICQ SICEV Register, Trainer and Assessor for exams for access to the Professional Register, UNI 11312 Standard Rapporteur and UNI/CT 016/GL 37 "Audit" Group Coordinator.
Over the years I specialised as a Professional Certified Coach ICF in Team/Group Coaching activities., with more than 2500 hours of coaching with Entrepreneurs, Executives and Groups.
I'm certified in the main skills development assessments: R@W Resilience At Work for resilience as the ability to keep personal well-being and work performance in balance, CDP Conflict Dynamic Profile for conflict management and construction, EMP Entrepreneurial Mindset Profile for entrepreneurship and managerial skills, IE Emotional Intelligence for relational effectiveness.
Always passionate to social issues, I'm into associations. I have been a social evaluator of Banca Etica since 2010, and since 2015 I've been a Guide to the EXPO on behalf of the Triulza Foundation. Rapporteur and UNI/CT 016/GL 37 "Audit" Group Coordinator.
Contact Information
Professional Email
****@****.com
Personal Email
****@****.com
Work Phone
(***) ***-***
Mobile
(***) ***-***
Local Location
Milan, Lombardy, Italy
Website
http://www.mynoilab.com
Industry
Management Consulting
Designation
Founder and CEO
Birthday
-
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