catherine jones
content coordinator at bissell homecare, inc.
education management
grand rapids, michigan, united states
Razi Sharbaan II
Director Consumer Services and After Sales
About
Consumer Service and After Sales leader for BISSELL, the top-selling brand in floor care appliances and an innovator in floor care solutions. A pioneer in the carpet-cleaning industry, BISSELL makes a full line of vacuum cleaners, sweepers, steam cleaners, deep cleaners, and cleaning chemicals for home use. BISSELL sells its products worldwide under the BISSELL, Sanitaire, BetterLife, and Woolite brand names.
Seasoned professional with proven experience leading geographically dispersed operations, technical support, and contact center teams in CPG and telecommunication industries. Analytic thinker with a track record of developing and implementing fiscally responsible service operational strategies, processes, and technologies that generate revenue, scales operations, and creatively enhances the total consumer experience. I have a passion for how people and technology come together to solve problems for consumers and businesses.
My specialties include: Service, Digital Transformation, Contact Center, Strategy, Customer Experience, Artificial Intelligence, Operations, Workforce Management, Quality, Business Process, Technology, Analytics, Cost Reduction, Consolidation, Outsourcing, IVR, Voice, Chat & Social Media Care, Customer Self-Service, Process Transformation.
Contact Information
Professional Email
****@****.com
Personal Email
rsh****@yahoo.com
Work Phone
(***) ***-***
Mobile
(***) ***-***
Local Location
wyoming, michigan, United States
Industry
Consumer Goods
Designation
Director Consumer Services and After Sales
Birthday
April 12
Gender
male
Get Contact Detail in 3 Steps
1
Install Chrome Extension for Free
Install the Orion chrome extension from the Web Store. Sign up using your email address.
2
Access Profile Information
The Extension will sync with your LinkedIn from where you can discover in-depth Prospects' profiles, company information and Find Similar details.
3
Get In-Depth Contact Details
Get detailed insights of Prospects Company Profile, Email ID, Phone Number, Location or Similar Designation and much more.