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data and reporting analyst
Professional Email
****@****.com
Personal Email
****@****.com
Work Phone
(***) ***-***
Mobile
(***) ***-***
Local Location
paisley, renfrewshire, united kingdom
HQ Location
united kingdom
Industry
facilities services,
Designation
data and reporting analyst
Birthday
-
Gender
male
HQ Location
united kingdom
Industry
facilities services
Employees
519
Founded
2009

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1
Number of Companies Worked For
gordon drummond is currently employed at Arcus fm. gordon is an experienced professional working at Arcus FM as the data and reporting analyst. gordons phone number is (***) ***-*** and email is ****@****.com to get more information install Orion extension.
gordon drummond is currently employed at Arcus fm.
At present, gordon drummond is serving as the data and reporting analyst.
The professional email used by gordon drummond is ****@****.com.
gordon drummond's professional contact number is (***) ***-***.
Contact centers, workforce management, management, customer experience, project planning, service delivery, customer satisfaction, time management, resource planning, business planning, business analysis, advanced excel, microsoft sql server 2005, customer service, resource forecasting, resource analysis, microsoft office, root cause analysis, aspect ewfm, process scheduler, mysql, people management, performance coaching, training and development, stakeholder management, capacity forecasting, process scheduling, demand scheduling, service satisfaction, contact centre operations, excel reporting, absence planning, service drivers, demand drivers, volume drivers, planning v actual analysis, data analysis, data journey, mi reports, resource efficiency, ewfm, data transformation, resource and planning within a call centre environment, forecasting and scheduling, work force management, project management in a variety of roles, ability to manage teams effectively, work well as part of a team, excellent communication skills, self motivated, able to prioritise and organise workload, ability to build morale within a team, extensive customer service background, flexible if the need for change arises, training, call center, call centers, outsourcing, sla are some of the skills that gordon drummond has.
Tsvetomila Petkova, Stephanie Bush, Dave Fisher, Betty Miwfm are some of the colleagues working with gordon drummond.
Dan Yang, Jake Mashford, Ash Choda, Fiona Richards are some of the other counterparts holding the similar designation in other organizations like gordon drummond.
gordon drummond has worked for arcus fmfalse so far.
According to the Arcus fm Summary, arcus is led by over 3 000 people to bring together the unique skills knowledge and experience that clients really value. many of our clients employ people who serve millions of their own clients. they rely on us to keep them going. help companies keep moving and to fill gaps with skills and expertise. and do it in a way that is simple for clients to understand and use. brand is about people and how they behave to grow successfully..
The company is headquartered at United kingdom.
gordon drummond is data and reporting analyst at Arcus fm.
gordon drummond is currently residing in paisley, renfrewshire, united kingdom.
gordon drummond is currently working with the facilities services, industry.
Nearly 519 is the total headcount of the company.
fm direct team manager at arcus fm
facilities services
hereford and worcester, herefordshire, united kingdom
air-conditioning technician at arcus fm
facilities services
somerset, somerset, united kingdom