Gerard Jacob
Director IT - After Market Services
About
• 18+ years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
• Proficient in preparing the estimations of requirements and Technical design of requirements in Salesforce.com.
• Expertise in Technical Management,Administration, Configuration, Customization, Development and Support on Salesforce.com Platform and Experience with requirement gathering, analysis, design, and implementation of SFDC, CRM and EAM.
• Deep technical knowledge in Salesforce.com, IBM Maximo, Java, RDBMS and Web Services.
• Proficient in analyzing and translating functional Specification into technical specification/ technical design for development.
• Multiple industry vertical experience such as Manufacturing, Resource, Energy and Utility and Telecommunications.
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
Specialties: Salesforce Certified Service Cloud Consultant
Salesforce.com Certified Sales Cloud Consultant
Certified Force.com Developer - DEV 401
Certified Salesforce Administrator - ADM 201
Salesforce Certified Platform Developer I
Salesforce Certified Platform App Builder
Salesforce Certified Sharing and Visibility Designer
Salesforce Certified Data Architecture & Management Designer
Salesforce Certified Application Architect
Salesforce Certified Development Lifecycle & Deployment Designer
Salesforce Certified Field Service Lightning Consultant
IBM Certified Deployment Professional - Tivoli Asset Management for IT V7.1
IBM Certified Solution Advisor - Maximo Enterprise Asset Management Solutions V2
IBM Certified Solution Designer- Maximo Asset Management Solutions V7.1
IBM Certified System Administrator - WebSphere Application Server Network Deployment V7.0
Contact Information
Professional Email
****@****.com
Personal Email
****@****.com
Work Phone
(***) ***-***
Mobile
(***) ***-***
Local Location
Charlotte, North Carolina, United States
Industry
IT Services and IT Consulting
Designation
Director IT - After Market Services
Birthday
-
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