Ajay Bakshi
Global Transformation Head - Shared Services & Third Party Transition & Transformation Leader - ITGO
About
* IIM Bangalore Alumni, Creator and Implementer of 23+ Global Transformation Projects and 64+ Major Business Improvement Projects across Processes, Software Applications & Business Operations in Enterprises of 10000- 45000 Employees across 12 countries.
* Rescued 35 major Projects, improved Profitability, CSAT, Delivery, Increased business from clients.
* You can call me as "IT Guy who understands Business" or " Business Guy who understands IT".
* IT has hundreds of Solutions and Businesses have thousands of problems. My role is to marry the two for productive environment by Digitization, Efficient Processes and Systems Management.
* Dabbled with various Gen AI models and solutions for Visual, Textual, and Audio use cases and went Live with a few and dropped a few after POC. Doing continuous experimentation with various operational use cases of Gen AI which has a lot of potential in transforming the outsourcing industry and the way CX services are delivered.
* Handled Global Assignments on P2P, OTC, FPA, HR Processes.
* Have set up Captive / Semi Captive units of Shared Services on Built to Transfer Model.
* Handling MSA, SOW, SOP's.
* Armed with Six Sigma Black Belt, Green Belt, I am committed to make daily office life easy and filled with Productivity for people in my and client's organization by providing them Business Solutions through Digital IT & RPA .
* Increasing Stickiness of Existing Clients and Generating New revenue Streams through Analytics and Transformation Value Adds.
* Recognized within Top 3 in Industry Vertical of Shared Services and ITeS and Top 100 CIO's of India.
* Implemented Tableau, Qlikview, Power BI during various BI Initiatives.
* Implemented RPA tools from UI Path and Automation Anywhere Suite.
Contact Information
Professional Email
****@****.com
Personal Email
****@****.com
Work Phone
(***) ***-***
Mobile
(***) ***-***
Enterprise Architecture
Project Management Office (PMO)
Software Development Life Cycle (SDLC)
Digital Strategy
Business Transformation
Software Project Management
Software Design
Project Management
Enterprise Resource Planning (ERP)
Change Management
Data Analysis
Master Data Management
Business Process Improvement
Strategy
Business Process Outsourcing (BPO)
Local Location
Bangalore Urban, Karnataka, India
Industry
Outsourcing/Offshoring
Designation
Global Transformation Head - Shared Services & Third Party Transition & Transformation Leader - ITGO
Birthday
-
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