Customer Service Profiles (CSP)

With over 35 years of experience, CSP specializes in delivering advanced CX insights and market research solutions. Our tailored Voice of the Customer and Market Research offerings ensure actionable analysis through personalized consultation and guidance. CSP empowers clients to translate research findings into meaningful actions, driving enhancements in customer service, loyalty, and advocacy. Our user-friendly analytics platform unlocks the true potential of customer data for improved service performance, loyalty, and business growth. Discover the CSP advantage – where service meets innovation, unlocking the true potential of your customer data.

Information Trends

Information Trends is a premier market research firm based in Sterling, Virginia. We specialize in the hydrogen ecosystem and cover virtually every aspect of this growing field, providing high-quality studies and custom research. Offering top-quality customized subscription packages that combine research studies and analyst time for a cost-effective solution. Our research studies are based on in-depth research and objective analysis. Because of the profundity of our research and perceptiveness of analysis, we are a well-trusted and credible resource for the industry. Our views on market developments are grounded in hard facts. Our analysts spend enormous amounts of time digging for accurate and reliable information to disengage objective reality from vendor hype. We pride ourselves in our low cost and high quality. We know that our clients deserve the best. We want to make sure that the clients feel that the money they spend on our services is money well spent.

Beta Hat

Beta Hat is a market research and strategy consultancy focused on supporting go-to-market strategy for the gaming, online media, and emerging technology verticals. Research shouldn’t just inform - it should challenge traditional thinking, inspire creativity, and ignite change. We merge institutional knowledge with forward-thinking and bespoke research design to help shape the next frontier of gaming, media, and technology. Our services fall under four categories: Primary research (quantitative survey-based research and qualitative interviews), Secondary research (desk research), Business analytics (advanced analytics and modeling), and Visual Storytelling (videography, infographics, etc). Beta Hat was founded in 2020 by Stan Kwon, a veteran in the gaming, online media, and emerging consumer tech verticals.

ALN Apartment Data, Inc.

Based in the great state of Texas and established in 1991, ALN is the largest collector of Apartment Data in the United States. ALN is independently owned, so we don't answer to investors. We answer to our clients and to ourselves. Each month, we update and report on properties nationwide from data analytics, new construction, histories, to contact databases. Whether you are Onsite, Management, Owner, Acquisitions, Development, Products & Service or an Apartment Association, we will provide you with instant access to detailed multifamily information. Visit www.alndata.com to learn more about our platforms and services. Email Sales@alndata.com today, and we'll provide you with more information, answer any questions you may have and create an effective solution for your multifamily data needs.

Center for Marketing Technology of Bentley University

The CMT supports the development of best practices in marketing strategy, research and customer insight that enables students, faculty and business professionals to implement innovative and actionable marketing programs. The CMT provides consulting, education and research for business partners and academia to deliver digital marketing, social media, data analytics and sustainable marketing strategies that shape our connected world. The CMT supports the Bentley academic community as well as corporate partners and clients to explore the most engaging marketing questions we are facing today. Annually the CMT hosts more than 250 focus groups and over 150 e-surveys targeting groups from 1,000 to over 100,000 respondents. Our client and project list span the worlds of consumer goods, retail, finance, healthcare, technology, government, healthcare and education. Marketing analytics, primary and secondary research, digital marketing and social media tools are used to develop critical insights into consumer, industry and organizational behavior. CMT research impacts major product launches, sales and marketing strategy pre and post purchase planning, and return-on-investment decisions