Segoso
montego bay, jamaica, jamaica
About
Segoso is an international customer experience partner with operations in Jamaica, Mexico, and the U.S. Founded with a vision to strategically expand outward, Segoso offers a robust service delivery model with nearshore, onshore, and work-at-home options to provide the flexibility and responsiveness clients need.
As a mid-size global player, the company provides essential contact center services to leading brands in a variety of industries, including Telecommunications, Fintech, Healthcare, Energy, Travel, Logistics, Hospitality, Retail, eCommerce, and more.
With a team of over 1100 members. Segoso is the go-to partner for forward thinking brands that prioritize customer experience and team empowerment.
Segoso stands out from its competitors by offering a cutting-edge flat management strategy, which leads to low attrition, high performing teams, and successful client KPI’s such as CSAT, and NPS scores.
This innovative approach to customer experience management ensures that our clients receive the highest quality services, resulting in satisfied customers and improved brand loyalty.
Company Details
HQ Location
montego bay, jamaica, jamaica
Industry
outsourcing and offshoring consulting
Employees
135
Specialties
Founded
2020
montego bay
5 Southern Cross Boulevard, montego bay, jamaica
marietta
1130 Northchase Pkwy SE, marietta, georgia, united states
monterrey
1500 Ignacio Morones Prieto, monterrey, mexico
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