
Dakon Limited
Dakon is a pioneer and true thought leader in the design, build and delivery of Customer Engagement and Loyalty programs.
With a management team that has worked together for nearly 20 years the company has now developed a unique and innovative approach to unite brands and companies with their customers and foster long lasting, engaging and profitable relationships.
Dakon's bespoke multi-channel (mobile, social, web and in-store) customer engagement programs reflect this path to unity and influence consumer behavioural change through an intelligent and innovative process that continually learns about individuals beliefs, values and attitudes.
They provide advice, technology and solutions (including many plug and play elements from apps to gamification) that meet a variety of key business needs relating to optimising customer lifetime value, relationship equity and brand equity. Examples include: profitability, revenue, cost of management, average transactional value, churn, frequency of engagement, customer profile enrichment, net promoter score, tenure, incentivised behavioural change, customer acquisition, retention and monetisation.
Their Id: platform with award winning Personal Information Security, embedded psychological elements and operant conditioning into program design alongside full social impact and analysis (source data from 25+ social networks) to create the richest profiles and optimise the relevance and impact of all incentivisation and communication.
Dakon provides all technology at no cost - inc platform, apps, client interfaces and gamification.
Deployments are light touch and require little client side effort to launch.
Dakon take responsibility for the sourcing, allocation and delivery of all rewards and incentives including physical, digital, virtual and experiential.
Dakon's fees are based on the success of their programs meeting their client's business objectives.
Contact@dakonclv.com or 0118 935 7179