
Domain Computer Services
What is IT support to your business? Is it your quick-fix call center for login errors and software inquiries, or perhaps the damage control team you call every other week to tame a large-scale technical bug?
That service desk you keep calling on is only a fraction of the service you should be getting from an IT provider, and calling them up month-in and month-out is the least effective way to get the root of the problem solved. We want you to get the most out of your business’s technology, and that requires a much bigger picture than most people ever consider.
Domain has developed a unique process that gives your business the best IT services possible, without you having to constantly call up the service desk. Our strategy is divided into 4 service areas that every IT team should be utilizing: centralized services, network administration, service desk, and vCIO.
• Centralized services allow you to back-up, protect, and manage your company’s data and software.
• Network Administration services offer proactive technology management in order to get to and solve the root of the problem, and to prevent IT complications from happening in the future.
• The Service Desk is not only your on-call fix-it squad, but is also ready to answer any and all tech-related questions you may have, as well as acting as the liaison between your business and ours in order to keep communication fast, effective and understandable.
• Your very own vCIO, or Virtual Chief Information Officer, provides disaster recovery planning, cyber security, and business review assistance, as well as additional strategic planning services that keep your business on top of the competition.
Are you getting the most out of your IT provider? If you're only getting service desk and annoying on-hold music, you're missing out! Give Domain a call today 888-330-8808.