Thoucentric

Thoucentric is a niche management consulting company that uses relevant digital and functional domain expertise to solve problems in Supply Chain, Sales & Distribution, and Finance. The consulting framework of Thoucentric integrates subject matter expertise, technological understanding, structured project management, and governance. As a result, our consultants have a natural advantage over the traditional consultant, who concentrates solely on advisory services. Our consulting capabilities have been institutionalized and anchored by the industry senior partners “who have been there and done that” as people in environments like our clients’, this has allowed us to create teams who can act naturally as extensions of our client’s teams. In our problem-solving journey, we stay aware of the evolving technology landscape through partnerships with the best in the business. Thoucentric collaborates with our technology partners to develop strategies, and our consultants work on end-to-end projects incorporating these world-class technologies. In the process, we have built a state-of-the-art digital workforce of data scientists, engineers, and visualization experts, creating solutions for clients who want to develop point solutions themselves. Thoucentric Labs’ successful product launches in the areas of demand forecasting, predictive quality, business scenario planning, and commodity price forecasting validate our excellent problem-solving skills.

Uniqus Consultech Inc.

Uniqus is a tech-enabled global platform that offers ESG and Accounting & Reporting Consulting by leveraging high-performing global talent.

Hansa Direct

Hansa Direct – a part of Hansa Customer Equity , is a one-of-a-kind Customer Experience Centre backed by specialists across data, analytics, MarTech and digital. The core focus of services here is helping a customer build a lifelong relationship with a brand and not just for addressing one-off issues or complaints. At Hansa Direct, a customer interaction does not end with the completion of a call or closing of a chat. This is, instead, the start of a personalised omni-channel engagement journey that ensures a seamless customer experience. Highly trained ‘Customer Experience Agents’ at Hansa Direct covers a majority of customer touchpoints to promise superior CX thereby assuring a better ROI and analysis of effectiveness related to customer-centricity initiatives. Hansa Direct’s endeavour is to build a long-lasting connect between a brand and it’s customers at every touch point and with every interaction, create an experience for them. Customer Engagement Services at Hansa Direct are supported by data & analytics derived from the customer’s behaviour while interacting with any given brand – Right from inquiry, purchase, and digital conversations to delivering customer service post-sales. Unlike traditional contact centres, Hansa Direct is also outfitted to deliver 24×7, multi-lingual support, and end-to-end customer experience management. We are constantly evolving with the needs, and the expectations of the customer by providing resolutions within the defined TAT. Further, through our Interaction Analytics or Call Centre Analytics, we help identify best practices, measure performances, identify existing gaps in coaching, and guide agents in near real-time to provide the best possible customer experience. By applying analytics to the rich resource of structured and unstructured data, we create processes that help agents to be more effective, efficient and engaging.

stanton chase india - executive search & leadership consultants

Ranked as one of the top 10 global retained executive search firms, Stanton Chase International has proven expertise in executive recruitment in India. Our leadership consultants work in close partnership with our clients to recruit cultural fit and high performance candidates. Follow us today to learn more. With nine industry-specific specialty practice groups, our executive recruiters operate as an international team. Stanton Chase International is owned by its partners who take individual responsibility for delivering outstanding quality for each assignment. Stanton Chase is a member of the Association of Executive Search Consultants. To contact the Mumbai Office, please reach out on + 919821300303 or visit our website: https://www.stantonchase.com/office/executive-search-firm-in-mumbai-india To contact the Bengaluru Office, please visit our website: https://www.stantonchase.com/office/executive-search-firm-in-bangalore-india/ To contact the New Delhi Office, do connect with us on + 917710830055 or visit our website: https://www.stantonchase.com/office/executive-search-firm-in-new-delhi-india

The Hackett Group Inc.

The Hackett Group, Inc. (NASDAQ: HCKT) is a Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using Hackett AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey. Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100. Visit us at www.thehackettgroup.com.